Finding Child Care

Finding Good Child Care
Have a specific question about child care that's not answered here? Call the Partnership for Children of Cumberland County, Inc. at 860-2277. Click here to search for child care in your area.

Parents Q&A

Who can help me find the right care for my child?
The Partnership for Children of Cumberland County's Child Care Resource and Referral staff. Our family support counselors will help you find out what's available in your area, and give you information on costs, financial assistance, names to contact, and what to look for when visiting programs.

Is it important to look for licensed child care?
Yes. A license shows the provider meets North Carolina’s rules for health, safety and education. It will be posted where you can see it. A license is an extremely important credential.

How can I judge the quality of the child care?
Visit the program. Look for the license. Trust your instincts. And always ask questions. It pays to take the steps to ensure your child is safe and happy.

What's the best way to make my choice?
Visit programs and compare. Go in the morning when children are most active. If the provider is very busy, but you like what you see, go back when there is time to talk.

When should I start looking?
The sooner, the better, especially if you have young children. Many good facilities fill up quickly, so give yourself lots of time to visit and compare.

Who's Regulated by the Division of Child Development (DCD)?
If your provider is caring for more than two children who aren't related and they provide care for more than four hours a day, they probably should be licensed. In general, there are two types of programs regulated by the state, Family Child Care Homes and Child Care Centers.

  • Family Child Care Home - A smaller program offered in the provider's residence where there are five or fewer preschool children in care. In addition, they may also provide care for three school age children.
  • Child Care Center - A larger program providing care for more than three children but not in a residential setting. The number of children in care is based upon the size of individual classrooms and having sufficient staff, equipment and materials.
  • For additional information regarding child care click here.  This link will take you to the Division of Child Development web search.

Are Any Programs Exempt From Regulation?
Yes. Listed below are those instances where a program does not have to be regulated by the Division:

  • Recreational programs operated for less than four consecutive months in a year (e.g. summer camps)
  • Specialized activities or instruction such as athletics, dance, art, music lessons, horseback riding, gymnastics, or organized clubs for children, such as Boy Scouts, Girl Scouts, 4-H groups, or boys and girls clubs
  • Drop-in or short-term care provided while parents participate in activities that are not employment related, and where the parents are on the premises or otherwise easily accessible, such as drop-in or short-term care provided in health spas, bowling alleys, shopping malls, resort hotels, or churches
  • Public schools
  • Nonpublic schools that are accredited by the Southern Association of Colleges and Schools and that operate a child care facility for less than six and one-half hours per day
  • Vacation Bible schools
  • Centers and Homes located on federal property over which the federal government has control (military based and the Cherokee Indian reservation)
  • Cooperative arrangements among parents to provide care for their own children as a convenience rather than for employment
  • Any child care program or arrangement consisting of two or more separate components, each of which operates for four hours or less per day with different children attending each component

What are the Regulations For Child Care?
All child care programs are required to meet child care requirements. In addition, Centers are also required to meet sanitation, building and fire codes as required by other state agencies. Child care requirements ensure that programs are meeting the minimum standards for care in North Carolina. The Star Rated License System recognizes facilities for their voluntary efforts to exceed these minimum standards.

When you enroll your child in a program, you should receive a summary of the requirements from the provider. You can also print (legal size paper required) the summary from this web site. If you are interested in viewing more details about child care requirements, the complete text of North Carolina Child Care Requirements is available.

How does the Division Monitor Child Care Regulations?
The Division employs child care consultants to ensure child care regulations are being met. The consultants are located throughout the state and are responsible for a caseload of licensed programs in one or more counties. The consultants conduct site visits, most of which are unannounced. Visits may be made for a variety of reasons such as:

  • Pre-licensing visits for new programs
  • Annual visits
  • Complaint investigations
  • Technical assistance
  • Rated license evaluations
  • Follow-up visits, as necessary

Documentation of information gathered during these visits is available for the public to view. If you would like to review the documentation of information gathered during a visit, you can ask for it from your provider or contact the Division of Child Development at 800.859.0829. You can also view most of this information online using the Division's Facility Search Site.

What should I consider when observing and talking to the people at a child care program?
When you visit, watch how caregivers interact with your child and other children. They are an important part of your child's care. There should be enough adults to work with a group and to care for individual children. Child Caregivers should:

  • Be nurturing
  • Understand how children learn and grow
  • Have experience and education in working with young children
  • Encourage you to visit and get involved
  • Design programs to promote the healthy development of each child

What should I look for in a child care facility?
Make sure you are comfortable with the look of the facility and the program. It should offer:

  • Clean, safe, inviting spaces
  • Indoor and outdoor play areas
  • Nutritious and appealing snacks and meals

How can I tell if a program will benefit my young child?

A program should:

  • Offer a variety of educational, fun activities, appropriate to the age of the children
  • Have plenty of safe toys and learning materials
  • Encourage creative play
  • Allow children time to play alone and with others
  • Plan both quiet time and active play, indoors and outdoors

What Can Parents Do?
Because parents are in a child care program each day, they have the best knowledge of what the provider is, or is not doing. Children need for parents to constantly assess the child care arrangement. Here are some proactive ways parents can evaluate child care providers on an ongoing basis:

  • Ask your child what he or she does during the day
  • Find out how he or she interacts with the caregiver. Listen carefully to what your child says
  • Spend a few minutes each day to talk with the caregiver about your child
  • Drop in frequently and participate in activities
  • Observe behavior during drop-off and pick-up, and explore unexplained changes

After I choose a child care program, what else should I keep in mind?
Keep on caring. Stay involved. Visit often and talk with the caregivers. Meet all the people who work and play with your child. Tell them about changes at home that may affect your child's behavior. Ask about your child's progress. Get involved in the program, and the parents' group for that program. If there isn't one, talk with other parents about starting one. Any time you see a condition or activity you don't like, tell your provider right away. If you are not satisfied, call the Partnership for Children of Cumberland County, Inc..

For more information please contact
Michelle Hearon - Family Support Military Coordinator
Raquel Rodriguez - Family Support Manager
860-2277
mhearon@ccpfc.org or rrodriguez@ccpfc.org

 
     
 
 

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